CBS Corporation Technical Support Specialist (Spanish Language) - CNET ContentCast in Irvine, California

Technical Support Specialist (Spanish Language) - CNET ContentCast

REF#: 27388

CBS BUSINESS UNIT: CBS Interactive

JOB TYPE: Full-Time Staff

JOB SCHEDULE:

JOB LOCATION: Irvine, CA

ABOUT US:

CBS Interactive is a premier online content network for information and online operations of CBS Corporation as well as some of the top native digital brands in the industry. Our websites dive deep into the things that people care about: business, entertainment, games, news, sports and technology. With more than 290 million unique visitors each month, CBS Interactive is a global top 10 web property and one of the largest premium content networks.

DESCRIPTION:

Train our partners on the benefits of integrating our manufacturer content services

Provide support to integrated partners

Develop and maintain excellent relationships with partners subscribed to our services

Collect partner feedback to help improving our internal solutions to reach the highest level of customer service possible

Monitor service usage to ensure partners are getting the most out of our products

Proactively identify and report problems to corresponding internal departments

Work with sales to help identify and leverage new sales opportunities.

Work closely with account managers, sales, product management and senior management.

QUALIFICATIONS:

Must be fluent in professional level Spanish (reading, writing and spoken)

Strong presentation skills

Very good general understanding of Internet Technologies

Excellent PC skills, Office Suite and/or Google Office Suite

Excellent telephone skills and the ability to communicate effectively

Team player, able to participate and bring ideas to the team

Must successfully pass a background check

Preferred Qualifications

Knowledge of HTML, CSS and JavaScript is highly recommended

Knowledge XML and SQL is a plus.

In addition, CBS will be guided by applicable federal, state and local laws when considering for employment qualified applicants with criminal histories.

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EEO STATEMENT:

Equal Opportunity Employer Minorities/Women/Veterans/Disabled