CBS Corporation Technical Support Specialist (Spanish Language) - CNET ContentCast in Irvine, California
Technical Support Specialist (Spanish Language) - CNET ContentCast
CBS BUSINESS UNIT: CBS Interactive
JOB TYPE: Full-Time Staff
JOB LOCATION: Irvine, CA
CBS Interactive is a premier online content network for information and online operations of CBS Corporation as well as some of the top native digital brands in the industry. Our websites dive deep into the things that people care about: business, entertainment, games, news, sports and technology. With more than 290 million unique visitors each month, CBS Interactive is a global top 10 web property and one of the largest premium content networks.
Train our partners on the benefits of integrating our manufacturer content services
Provide support to integrated partners
Develop and maintain excellent relationships with partners subscribed to our services
Collect partner feedback to help improving our internal solutions to reach the highest level of customer service possible
Monitor service usage to ensure partners are getting the most out of our products
Proactively identify and report problems to corresponding internal departments
Work with sales to help identify and leverage new sales opportunities.
Work closely with account managers, sales, product management and senior management.
Must be fluent in professional level Spanish (reading, writing and spoken)
Strong presentation skills
Very good general understanding of Internet Technologies
Excellent PC skills, Office Suite and/or Google Office Suite
Excellent telephone skills and the ability to communicate effectively
Team player, able to participate and bring ideas to the team
Must successfully pass a background check
Knowledge XML and SQL is a plus.
In addition, CBS will be guided by applicable federal, state and local laws when considering for employment qualified applicants with criminal histories.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled