CBS Corporation BI And Data Warehouse Operations Support Lead in New York, New York
BI And Data Warehouse Operations Support Lead
CBS BUSINESS UNIT: CBS Corporate
JOB TYPE: Full-Time Staff
JOB SCHEDULE: Full-Time
JOB LOCATION: New York, NY, US
CBS Corporation (NYSE: CBS.A and CBS) is a mass media company that creates and distributes industry-leading content across a variety of platforms to audiences around the world. The Company has businesses with origins that date back to the dawn of the broadcasting age as well as new ventures that operate on the leading edge of media. CBS owns the most-watched television network in the U.S. and one of the world’s largest libraries of entertainment content, making its brand - "the Eye" - one of the most recognized in business. The Company’s operations span virtually every field of media and entertainment, including cable, publishing, local TV, film, outdoor advertising, and interactive and socially responsible media. CBS’s businesses include CBS Television Network, The CW (a joint venture between CBS Corporation and Warner Bros. Entertainment), Showtime Networks, CBS Sports Network, TVGN (a joint venture between CBS Corporation and Lionsgate), Smithsonian Networks, Simon & Schuster, CBS Television Stations, CBS Television Studios, CBS Global Distribution Group (CBS Studios International and CBS Television Distribution), CBS Interactive, CBS Consumer Products, CBS Home Entertainment, CBS Films and CBS EcoMedia.
The BI Support Lead provides day-to-day management for various operations functions, including overall management and oversight of our Business Intelligence Platform with end-to-end ownership of all ETL jobs, Report refreshes and Database environments. In addition, the role will be required to collaborate and support the respective Enterprise Data Services teams with work allocation, project tracking, vendor management and other operational activities.
End-to-end Incident resolution and request management.
Manage vendor support team to deliver the services per customer SLA’s.
Responsible to support process improvements, identifying process/system bottlenecks and opportunities for improvements
Responsible to improve the stability and performance of the BI systems/platforms.
Define/own process to transition new applications into support from development
Prioritize workload, provide timely and accurate resolutions.
Perform root cause analysis of issues
Help establish meetings with the appropriate subject matter experts to review and understand specifics on requirements.
Help manage work allocation of various project teams within Enterprise Data Services
Regular project tracking and status reporting to management
Manage vendor activates, invoices and contracts
8+ years’ experience in information technology in the data space
2+ years’ experience in a technical operations role (ITIL)
Working knowledge of Informatica, Teradata, Tableau and Cognos
Good Knowledge of Data Warehouse architecture and Data Integration concepts.
Proficient in Microsoft Office products, MS Project, and Visio
Managing, organizing, and prioritizing multiple tasks and responsibilities.
Excellent communication skills, both verbal and written
Comfortable working with all project stakeholders (business users, architects, project managers, business analysts, developers, test analysts, production support team)
Entertainment industry experience is strongly desired
Bachelor's degree in Computer Science or related discipline.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled