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CBS Corporation Media Reconciliations & Credit Officer in Pyrmont, Australia

Media Reconciliations & Credit Officer

REF#: 35472

CBS BUSINESS UNIT: Network 10

JOB TYPE: Part-Time (without benefits)

JOB SCHEDULE:

JOB LOCATION: Pyrmont,AUS

ABOUT US:

We’re Network 10 (Hello!), a division of CBS Studios international - which in turn is a division of CBS Corporation.

Our vision is simple.

We deliver content that is premium and differentiated to the young and young at heart in the way they want it via an enhanced viewing ecosystem.

What does that even mean?

Put simply, we’ve got all the shows you love (and love to hate) right here. We create content that gets people talking.

What’s more, you’ll find all those great shows (and more) on our free-to-air channels - 10, 10 Peach and 10 Bold - and our digital platform 10 Play and all over Australia.

But that’s not all. We also love sharing great content on our news and entertainment site 10 Daily and soon, you’ll all get to enjoy 10 All Access, our subscription video on demand service, has to offer. We can’t wait to show you what we’ve got.

Seriously, switch over right now.

DESCRIPTION:

Reporting to the Network Credit Manager, the Media Reconciliations and Credit Officer role is to primarily undertake reconciliation of our large agency accounts to ensure overdue amounts are kept to a minimum. The role will also contribute to providing exceptional customer service to internal and external customers, perform banking and allocation activities across all customer segments. This is a part-time role of 3 days per week. There is some flexibility as to the days worked.

Responsibilities and Duties

  • Perform reconciliations of our large Agency and Direct accounts and ensure any issues identified are acted upon with the relevant stakeholders.

  • Using excel and other data analysis tools, create and maintain reports highlighting non-payment issues arising from disputes and/or poor processes. Assist the National Credit Manager in identifying and remediating the root causes.

  • Providing superior customer service to our internal customers in relation to account setups, customer disputes, credit limits or any other issues that may arise.

  • Undertake weekly reconciliation of the AR SOX controls to ensure compliance. Seek to improve the process whilst maintaining the control.

  • Communicating with overdue advertisers via phone and or email.

  • Assist in the maintenance of customer master data, including setting up new accounts.

  • Generally assisting the credit team in reaching their targets.

  • Assist with daily banking and payment allocations.

Qualifications

  • Experience as a credit officer in a related industry.

  • Reconciliation experience in a high-volume environment.

  • Intermediate to Advanced knowledge of Excel (including formulas, pivot tables, lookups and data analysis).

  • Knowledge of Accounts Receivable and collection processes.

  • Superior verbal and written communication skills.

  • Experience utilising and navigating ERP systems to manage customer collections.

  • Experience of working within a SOX environment is advantageous

QUALIFICATIONS:

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EEO STATEMENT:

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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