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CBS Corporation Supervisor, Guest Relations in Studio City, California

Supervisor, Guest Relations

REF#: 35415

CBS BUSINESS UNIT: CBS Television Network

JOB TYPE: Full-Time Staff

JOB SCHEDULE: Full-Time

JOB LOCATION: Studio City, CA

ABOUT US:

CBS was established in 1928, when founder William Paley purchased 16 independent radio stations and christened them the Columbia Broadcast System. Today, with more than 200 television stations and affiliates reaching virtually every home in the United States, CBS's total network lineup was watched by more than 110 million people a week during the 2017/2018 season. CBS has been the #1 network in primetime for 10 consecutive seasons. The network has the #1 comedy/scripted program, THE BIG BANG THEORY; #1 newsmagazine, 60 MINUTES; #l late night program, THE LATE SHOW WITH STEPHEN COLBERT and #1 daytime drama, THE YOUNG AND THE RESTLESS. Its programming arms include CBS Entertainment, CBS News and CBS Sports.

DESCRIPTION:

* * Assist with the Page recruitment process

  • Conduct new Page orientation and training

  • Manage the production schedule, page shift assignments and backup coverage as needed

  • Assist with filling Page temp assignment requests

  • Enforce CBS policies and security procedures

  • Closely monitor guest experience and arrange accommodations for guests with disabilities

  • Resolve any issues that may arise with production or dissatisfied visitors

  • Supervise Pages on productions

  • Review and process Page time sheets

  • Manage expenses and billing

QUALIFICATIONS:

* * Experience in television production is preferred

  • Experience supervising employees is preferred

  • Ability to deliver performance feedback

  • Strong communication skills

  • Strong customer service skills

  • Ability to maintain a professional and tactful demeanor at all times

  • Available to work a flexible schedule including some weekends

  • Ability to stand for long periods of time

  • Ability to walk long distances

  • Ability to lift up to 10 pounds.

  • Ability to perform duties in a variety of stage environments

  • Bachelor’s degree is preferred

EEO STATEMENT:

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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