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CBS Corporation Multi-Platform Distribution Coordinator in New York, New York

Multi-Platform Distribution Coordinator

REF#: 34013

CBS BUSINESS UNIT: CBS Television Network

JOB TYPE: Temporary / Per Diem / Freelance

JOB SCHEDULE: Full-Time

JOB LOCATION: New York, NY

ABOUT US:

CBS was established in 1928, when founder William Paley purchased 16 independent radio stations and christened them the Columbia Broadcast System. Today, with more than 200 television stations and affiliates reaching virtually every home in the United States, CBS's total network lineup was watched by more than 110 million people a week during the 2017/2018 season. CBS has been the #1 network in primetime for 10 consecutive seasons. The network has the #1 comedy/scripted program, THE BIG BANG THEORY; #1 newsmagazine, 60 MINUTES; #l late night program, THE LATE SHOW WITH STEPHEN COLBERT and #1 daytime drama, THE YOUNG AND THE RESTLESS. Its programming arms include CBS Entertainment, CBS News and CBS Sports.

DESCRIPTION:

The Multi-Platform Distribution Coordinator works as the liaison between clients and internal facility, fulfilling purchase orders for video and file processing and manufacture. This position ensures that all client needs are met, to the fullest satisfaction, in the most efficient and cost effective method. Responsible for generating internal work orders that direct the activity of technical, scheduling, library, shipping and billing staff members. Individually responsible to trigger and follow through on digital file-based workflow and distribution. Appropriately escalate to management any servicing or technical issues that could impact delivery deadlines or relationship with client

  • Provide customer service to cable networks, and streaming customers

  • Order processing and coordination of media workflow distribution

  • Process customer claims, handle invoices and financial records

  • Reconciliation of purchase orders, services and rates

  • Manage complex data spreadsheets and systems

  • Work with internal and external clients for end-to-end order fulfillment

  • Responsible for generating internal work orders, writing and processing external Purchase Orders

  • Follow through to ensure all production obstacles are overcome and that MPD’s goals and requirements are met

  • Create and run exception reports

  • Create and maintaining order training logs

  • Correspond with internal departments

  • Creatively resolve technical and resource issues

  • Manage workload and responsibilities based on contractual delivery dates and client requests

  • Research source materials available

  • Provide budgets and potential delivery information to legal and sales

  • Metadata research will be done using CBS internal systems to pull together information to be provided to our streaming customers in their specified formats

  • Organizing material for deliverables with our vendor

  • Responsible for assisting in the creation and adherence to CBS Television Distribution budgets

  • Escalation of any delays to manager in a timely manner

QUALIFICATIONS:

Required:

  • Must have computer skills to be trained on multiple proprietary programs as well as all office suite programs

  • Highly competent with Windows based computer systems

  • Highly organized

Preferred:

  • College Degree

  • 1+ year customer service experience

  • Accurate and organized maintenance of files

  • Bi-lingual would be an asset

  • Two or more years’ experience International or Syndication Television distribution

EEO STATEMENT:

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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